Frequently Asked Questions

Browse our collection, select your preferred product and size, add it to your cart and proceed to checkout. Enter your delivery details and complete the payment to place your order.

Yes. Once your order is successfully placed, you will receive an order confirmation on the contact details provided during checkout.

If you wish to cancel your order, please contact us as soon as possible. Cancellation may not be possible once your order has been processed, packed or shipped.

Please contact us within 48 hours of delivery with your order number and clear photographs of the product and packaging. Our team will review the issue and assist you with an exchange where applicable.

Khwabri delivers to serviceable locations across India. Delivery availability may depend on the pincode entered during checkout.

Delivery timelines can vary depending on your location, courier availability and other circumstances. The estimated delivery information available at checkout should be used as the primary reference.

Once your order has been shipped, tracking information will be shared with you through the contact details provided during checkout.

The courier partner may attempt delivery again depending on their delivery procedures. Please ensure that your contact and delivery details are accurate when placing your order.

Please refer to our Measurement Guide and compare your body measurements with the size chart provided for the product.

If your measurements fall between two sizes, consider the fit you prefer and check the product specific measurements before selecting your size.

Yes. If you are unsure about your size, contact our team before placing your order and we will be happy to assist.

No. Khwabri does not offer returns. We only provide exchanges on eligible products according to our Exchange Policy.

Yes. Eligible products can be exchanged for another size subject to availability.

Exchange requests must be raised within 7 days from the date of delivery.

The product must:

• Be unused, unworn and unwashed.
• Have all original tags attached.
• Be in its original condition.
• Have its original packaging where applicable.

No. Khwabri does not offer refunds. Eligible products can only be exchanged according to our Exchange Policy.

Please contact us within 48 hours of delivery with your order number, photographs of the product and packaging, and a video showing the issue where required. Our team will review the request and assist you accordingly.

Products purchased during sale or promotional offers are not eligible for exchange.

Available payment methods will be displayed during checkout. Payment options may vary depending on your location and the payment services available at the time of purchase.

Payments are processed through secure payment service providers. Khwabri does not generally store complete debit card or credit card details on its own systems.

We make every effort to display product colours accurately. However, colours may appear slightly different depending on your device, screen settings and lighting.

Product availability is displayed on the individual product page. If a size or product is unavailable, it may not be available for purchase until it is restocked.