Terms & Conditions

1. General

These Terms & Conditions govern your access to and use of the Khwabri website and your purchase of products through our online store.

By visiting our website, browsing our products or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or place an order.

2. Website Use

You agree to use the Khwabri website only for lawful purposes and in a manner that does not violate these terms.

You must not:

• Use the website for any unlawful purpose.
• Attempt to gain unauthorised access to the website or its systems.
• Interfere with the security or operation of the website.
• Copy, reproduce or misuse Khwabri's content without permission.
• Use the website to distribute harmful or malicious material.

3. Products & Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, measurements and other information displayed on our website are accurate.

Colours may appear slightly different depending on your device, screen settings and lighting conditions.

Product availability is subject to change without prior notice. Khwabri reserves the right to discontinue or modify products at any time.

4. Pricing & Payments

All product prices displayed on the website are listed in Indian Rupees unless stated otherwise.

Prices, discounts and promotional offers may be changed or withdrawn at any time without prior notice.

Payments must be completed through the payment methods available on our website at the time of purchase.

Khwabri reserves the right to cancel an order in cases of obvious pricing errors, payment issues or suspected fraudulent transactions.

5. Orders & Order Acceptance

Placing an order on our website does not automatically guarantee acceptance of the order.

Khwabri reserves the right to accept, reject or cancel an order for reasons including product availability, pricing errors, payment issues or suspected fraudulent activity.

Once your order has been successfully placed, you will receive an order confirmation through the contact details provided by you.

6. Order Cancellation

If you wish to cancel an order, please contact Khwabri as soon as possible after placing the order.

Cancellation requests may not be accepted once an order has been processed, packed or shipped.

Khwabri reserves the right to cancel orders in cases of product unavailability, pricing errors, payment issues, suspected fraud or other circumstances where fulfilment of the order is not possible.

7. Shipping & Delivery

Orders are shipped to the address provided by the customer during checkout.

Customers are responsible for providing accurate and complete delivery information.

Delivery timelines may vary depending on the destination, courier service, weather conditions, public holidays and other circumstances beyond our reasonable control.

Khwabri cannot be held responsible for delays caused by incorrect addresses, unavailable recipients or circumstances related to courier services.

8. Exchange Policy

Khwabri offers exchanges on eligible products subject to the conditions mentioned in our Exchange Policy.

Exchange requests must be raised within 7 days from the date of delivery.

Products must meet the applicable eligibility requirements, including being unused, unworn and unwashed, with original tags and packaging intact.

Khwabri does not offer returns or refunds. Exchanges are subject to product and size availability.

Any damaged, defective or incorrect product must be reported to Khwabri within 48 hours of delivery.

9. Promotions & Discounts

Promotional offers, discounts and coupon codes may be subject to specific terms and conditions.

• Offers may be valid for a limited period.
• Some offers may apply only to selected products.
• Multiple promotional offers may not always be combined.
• Khwabri reserves the right to modify or withdraw an offer.
• Coupon codes may be subject to eligibility requirements.

10. Intellectual Property

All content available on the Khwabri website, including photographs, product images, graphics, logos, text, designs, videos and other materials, is owned by or licensed to Khwabri unless otherwise stated.

You may not reproduce, copy, distribute, modify, publish or use Khwabri's content for commercial purposes without prior written permission.

11. User Content

If you voluntarily submit reviews, photographs, feedback or other content to Khwabri, you confirm that you have the right to share such content.

By submitting content, you grant Khwabri permission to use, reproduce and display that content for legitimate business and marketing purposes, subject to applicable law.

12. Prohibited Activities

You must not use our website or services to engage in activities that may harm Khwabri, its customers or its website.

• Fraudulent purchases or payment activity.
• Providing false or misleading information.
• Attempting to abuse promotional offers.
• Attempting to interfere with website functionality.
• Using automated systems to access or collect website content without permission.

13. Limitation of Liability

Khwabri makes reasonable efforts to maintain the availability and accuracy of the website. However, we do not guarantee that the website will always be available, uninterrupted or completely free from errors.

To the extent permitted by applicable law, Khwabri shall not be responsible for losses resulting from circumstances beyond our reasonable control.

14. Changes to These Terms

Khwabri may update or modify these Terms & Conditions from time to time.

Any updated terms will be published on this page. Your continued use of the website after changes are published constitutes your acceptance of the updated terms.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these terms or your use of the Khwabri website shall be subject to the jurisdiction of the applicable courts in